Protecting your privacy is important. This Privacy Policy explains how personal information is collected, used, and protected when you visit this website or contact our practice.
Information We Collect
We do not collect personal information through forms on this website.
If you contact us by email, SMS or WhatsApp, we may receive personal information that you choose to share, such as your name, contact details, and the content of your message.
If you choose to become a client, additional personal and health information may be collected through our clinical and administrative processes.
Like most websites, limited technical information (such as browser type, device information, IP address, and pages visited) may be collected through standard website analytics or server logs.
How Your Information Is Used
Personal information may be used for the following purposes:
- Responding to inquiries and communicating with prospective clients;
- Scheduling and managing appointments;
- Providing psychotherapy services, if you become a client;
- Maintaining clinical records in accordance with professional and legal obligations;
- Meeting regulatory, ethical, and legal requirements.
Your personal information is not sold or used for marketing purposes.
Confidentiality
As a regulated healthcare professional, safeguarding your privacy and confidentiality is an ethical and professional obligation.
Personal information is handled in accordance with applicable privacy legislation in British Columbia and professional standards.
Electronic Communication
Email, SMS and WhatsApp are convenient methods of communication but are not fully secure. While reasonable safeguards are used, confidentiality cannot be guaranteed when using electronic communication.
By choosing to contact us through email, SMS or WhatsApp, you acknowledge and accept these limitations.
Third-Party Services
Appointment scheduling and practice management services are provided through Jane App, a secure platform used by healthcare professionals.
If you book an appointment, your personal information will be collected and stored within Jane App and is subject to its own privacy and security policies.
This website may also contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Your Rights
Subject to applicable laws, you may request access to your personal information or request corrections if it is inaccurate or incomplete.
Contact
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us using the email address provided on this website.